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Frequently Asked Questions What's the purpose of this policy? To tell you as a customer or potential customer our views and efforts in protecting your privacy with respect to the use of this site. We also follow such additional measures as may be required by law. What does "you" and "we" mean? "You" refers to you as an individual current or potential customer, or visitor to this web site. It does not include corporate or other legal entities. "We" refers to Zurich Insurance Company, a company incorporated in Switzerland, and not to any other legal entity. As with other web sites, the use of our site is subject to certain legal terms and conditions. These are found in our Terms of Use, which incorporate by reference our privacy commitment (including the FAQs, definitions and examples). Usage of this site constitutes acceptance of our Terms of Use. Does this privacy commitment apply to other web sites or companies of the Zurich Financial Services Group? This policy applies only to this web site, which is owned and operated by Zurich Insurance Company, a company incorporated in Switzerland. This web site is subject to Swiss law. Please check with other web sites to see their policy. What's the purpose of links to other sites? For your information and convenience, we have provided links to other web sites. What can a consumer do to help protect his or her personal information? We urge you not to share your personal user ID or password with anyone and not to store them in an unsecured location, like your wallet or near your computer. If others know your ID and password, such persons will be able to log on and access your account. We also recommend that you send any personal information, where possible, through encrypted e-mail or other secured means. In dealing with any company, we recommend that you review its privacy policy and terms of use before providing any personal information. What about children's privacy?
We also care about your children's privacy and are committed to protecting it. This web site is not aimed at minors and does not knowingly collect any personal information from anyone under the age of 16. In most cases, any personal information on minors that we may have has been provided to us by the parents or legal guardians. How do we inform you about our Privacy Commitment? Whether you are a current or potential customer or visitor to our site, you will be able to read our privacy commitment on our web site. You may also be informed in any other way as required by law. What about any changes to our Privacy Commitment? We reserve the right to make changes to or update our privacy commitment. We will note any material changes on our web site. You may also be informed in any other way as required by law. Our privacy commitment applies to personal information collected on this site on or after the date on which the commitment has come into effect. Any revisions to our privacy commitment will apply to personal information collected under previous versions of our privacy commitment. When you first logged on to the Internet, your computer was assigned a number called an IP address by a central Internet database. Whenever you access any web site, like ours, your computer sends this IP address to the host computer (which also has its own IP address). This allows the two computers to communicate and keeps a record of the interchange (comparable to the way telephone systems keep a record of phone calls made or received), including the date and time of such interchange. We do not use IP addresses to trace the identity of users of our web sites or use "trace routing" or other such procedures for commercial purposes. Naturally, we reserve the right to do so to protect the security of our systems and meet our legal obligations. |
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